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It’s puzzling that live chat is unavailable for first-time depositors. I sent emails to their support because first-time depositors do not have access to live chat. I have written numerous emails to support (but I have received no replies; my 50 euros is stuck in my account), preventing me from withdrawing it. We requested to interact with an agent to evaluate the support level here and were pleased with the result.
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They are now asserting that they «consulted a mediator» who supposedly endorsed their exploitative practices. Almost a month has passed in silence while they retain €63,522. Additionally, you might consider whether it’s possible to play at other sites while awaiting withdrawals from one that has already taken substantial money from you because of bonus conditions.
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